Returns & Exchanges
Returns & Exchanges Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Window
You have 7 days from the date of delivery to return your items for a refund or exchange.
Eligibility
To be eligible for a return, items must be:
- Unused and in the same condition that you received them
- In the original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Opened cosmetic products
- Products marked as final sale
- Gift cards
How to Return
To initiate a return, please contact us with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive your return, we will inspect the items and process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Exchanges
If you need to exchange an item for a different size or color, please contact us and we'll be happy to assist you.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error.
Contact Us
If you have any questions about our returns policy, please contact us.